Online Reputation Management


In today’s digital world, a business’s reputation is often built online. Negative reviews, poor ratings, or even a lack of online feedback can severely impact a business’s credibility and ultimately its revenue. However, managing your online reputation can be challenging. Responding to reviews, gathering feedback, and consistently maintaining a positive online image can take up valuable time that you could be spending focusing on your business.

Our Solution


At Growth Local, we understand that your online reputation is critical to the success of your business. That’s why we offer a Reputation Management solution that automates the process of collecting and managing Google reviews, ensuring you build a positive online presence with minimal effort.

We automate the process of gathering genuine customer reviews and make it easy for you to keep track of what your customers are saying. Our solution is designed to save you time, build trust with new customers, and boost your visibility in local search results—all while maintaining a strong, positive online reputation.

Key Features of Our Reputation Management Service:

Automated Review Collection

Automatically request reviews from happy customers to consistently gather fresh, positive feedback without manual effort.

Increase Google Reviews

Boost your Google review count and improve local rankings through smart automation and simplified review submission.

Monitor and Respond to Reviews

Get notified of new reviews in real-time and respond promptly to show customers you value their feedback.

Customised Review Requests

Send personalised review requests based on the customer's experience to increase engagement and authenticity.

Improve Local SEO & Visibility

More positive reviews lead to better local SEO rankings and a higher chance of appearing in the Google Map Pack.

Build Customer Trust and Loyalty

Use positive reviews as social proof to gain the trust of new customers and strengthen loyalty with existing ones.

Analytics and Reporting

Track review performance and customer sentiment with detailed insights to improve your brand reputation.

Why Choose Growth Local for Reputation Management?

Managing your online reputation is no longer a task that can be left to chance. With Growth Local’s Reputation Management service, you’ll ensure that your business not only receives genuine, positive feedback but also that you’re prepared to respond promptly and professionally to any reviews that come in. This service is fully automated, so you can focus on running your business while we take care of your online image


We help businesses enhance their online presence, improve their Google rankings, and convert positive reviews into business growth. By automating the review collection process, you’ll save time, increase your credibility, and ensure that your reputation continues to grow in a positive direction.

Don’t let your reputation manage you—take control today with Growth Local.

Ready to get started?

Contact us today to learn how our Reputation Management solution can improve your business’s online presence!

Connects with the tools you're already using

Growth Local CRM Plans

Starter Plan

  • Unlimited User Licenses

  • Unlimited Contacts

  • Website Builder

  • Website Hosting

  • Website Chat

  • Forms & Surveys

  • Documents & Contracts

  • Unified social media Inbox

  • Calendars

  • Invoices & Payments

  • Subscription products

  • Mobile App

  • Technical Support (9AM-5PM)

Standard Plan

  • Everything in Starter Plan +

  • Email/SMS Marketing

  • Reputation Management

  • Social Media Schedular

  • Workflow Automations

  • Pipelines

  • Opportunities

  • Courses & Communities

Scale Plan

  • Everything in Standard Plan +

  • AI Agents (Voice & Text AIs)

  • Custom Integration with you Job Management Software (JMS)

  • Technical Support (24x7)

FAQ

What is online reputation management?

It’s the practice of monitoring and improving how your business is perceived online, especially on review sites like Google. 

How do you collect reviews automatically? 

We use automation tools to request reviews from your satisfied customers via email or SMS. 

Can I respond to reviews through your system? 

Yes, we provide notifications and allow you to respond quickly to both positive and negative reviews

How do reviews help with SEO?

Positive reviews boost trust and can improve your visibility in local search and the Google Map Pack.

ADDRESS

Ground Floor/470 St Kilda Rd, Melbourne, VIC, 3004